Introduction
This Privacy Policy outlines how Indosus Lubricants (“we”, “our”, or “us”) collects, uses, and protects the personal information of users (“you”, “your”) who interact with our website and services.
Information We Collect
We may collect personal data when you visit our website, place an order, register an account, subscribe to our newsletter, or communicate with us. Information we may collect includes:
- Contact details (name, email address, phone number, shipping address)
- Payment details (e.g., credit/debit card information)
- Account credentials (username, password)
- Purchase and order history
- Communication preferences
How We Use Your Information
The personal information we collect may be used for the following purposes:
- To process and fulfill your orders
- To communicate regarding your orders, account, or support requests
- To send promotional updates, newsletters, and offers (opt-out available anytime)
- To enhance and improve our website, offerings, and customer experience
- To prevent fraud and ensure data and site security
Information Sharing
We may share your information with third-party service providers who help us with operations such as order processing, shipping, payment handling, and marketing. These partners are bound by confidentiality agreements and are restricted from using your data for any unrelated purpose.
We may also disclose your information when:
- Required by law or regulatory authorities
- Necessary to protect our rights, property, or safety, or that of others
Data Security
We implement robust security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. However, no method of online transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to how your data is processed
- Request details about how your data is used
To exercise any of these rights or inquire further, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. All updates will be posted on our website and take effect immediately. We encourage users to review the policy regularly to stay informed of any changes.
Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at:
📧 Email: info@indosuslubricants.com